On November 3rd 2015, Sharone Bar-David addressed a standing-room only nurse leaders forum at HealthAchieve, the annual conference of the Ontario Hospital Association.
“How on Earth Do I Handle that?”— Tackling the Civility Challenge was delivered as an interactive, entertaining and thought-provoking session, focused on how participants can improve workplace civility in healthcare.
Hospitals are intense and high-stress workplaces. When staff experience a rude or disrespectful environment, patients and their families suffer. Bar-David helped delegates make the connection between a respectful workplace and its impact on productivity and patient care. She also provided industrial-strength strategies to tame workplace incivility.
HealthAchieve is the signature conference and exhibition of the Ontario Hospital Association and one of the largest and most respected healthcare events in North America. Celebrating 90 years of innovation and inspiration, HealthAchieve is the preeminent gathering place for healthcare and business leaders.
In conjunction with the session, Hospital News magazine published Sharone Bar-David’s article The Top 5 Ways to Tame Workplace Incivility as well as articles in Canadian Healthcare Manager and Canadian Nurse magazines.
Sharone Bar-David is Canada’s leading expert on workplace incivility. Amongst Bar-David Consulting’s clients over the past few years are UHN, St. Joseph’s Hospital, North York General Hospital, Ross Memorial Hospital, CAMH, and the Ministry of Health and Long-Term Care. In 2014, she co-delivered a webinar on civility and respect for the Mental Health Commission of Canada, featuring some of the joint work that UHN and Bar-David Consulting have done to support UHN’s commitment to excellence and respect.
“It’s exceedingly difficult to convey in words the power of experiencing Sharone Bar-David’s Incivility training delivered in person… In addition to her vast expertise on the subject of Workplace Incivility, she has a rare capacity to inspire. . .”
Liz Hill, Manager
Human Resources, St. Joseph’s Health Centre
“I highly recommend Bar-David Consulting for any organization seeking to enhance not only the staff experience but the client experience as well. . . Delivering the right message at the right time makes a world of difference to workplace culture, and partnering with Bar-David Consulting has been of tremendous value.”
Kelley Myers, Vice President, Human Resources and Organizational Development
VHA Home HealthCare