Minefield Clearance Tool for a New Era The #MeToo Movement continues to teach us that organizations must clear respect-related minefields well before a mine has a chance to … read more

A Man and a Woman Walk into a Workplace (And Sharing Good News)… Steve discovered that he loves his new job on HoCal’s sales team right from the get-go. People are so authentic—how … read more

A Woman Walks into a Subway Car… Torontonians’ shoes in winter are a messy sight: wet, muddy, and filled with the salt used to melt the snow. … read more

How to Look for Civility in Job Interviews How do you make sure that you are hiring people who will not only be civil themselves, but also contribute … read more

Micro-Inequities, Bias, and Incivility I sometimes get asked about the relationship between micro-inequity and workplace incivility. With current racial tensions and police bias in … read more

Will Civility Destroy All the Fun? “This is one of those emails that you type to blow off steam and then erase as a ‘boy I … read more

Ten Mental Barriers to Stepping Up If you have refrained from taking action to deal with incivility in your workplace, you must have had good reasons … read more

Why Do Chronically Uncivil Employees Endure?   The single biggest reason why chronically uncivil employees continue to work in your organization is that management had for years … read more

Is Your Email Writing Style Putting You at Risk? A few days ago I received a somewhat terse email inquiry about our REAL Program for Abrasive Leaders. The woman who wrote … read more

Oh Canada, What Happened to Your Smoke Detectors Living in Canada, our daily news diet of late consisted of mindboggling sexual harassment and assault allegations against a public … read more


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