Minefield Clearance Tool for a New Era
The #MeToo Movement continues to teach us that organizations must clear respect-related minefields well before a mine has a chance to … read more
A Man and a Woman Walk into a Workplace (And Sharing Good News)…
Steve discovered that he loves his new job on HoCal’s sales team right from the get-go. People are so authentic—how … read more
A Woman Walks into a Subway Car…
Torontonians’ shoes in winter are a messy sight: wet, muddy, and filled with the salt used to melt the snow. … read more
How to Look for Civility in Job Interviews
How do you make sure that you are hiring people who will not only be civil themselves, but also contribute … read more
Micro-Inequities, Bias, and Incivility
I sometimes get asked about the relationship between micro-inequity and workplace incivility. With current racial tensions and police bias in … read more
Will Civility Destroy All the Fun?
“This is one of those emails that you type to blow off steam and then erase as a ‘boy I … read more
Ten Mental Barriers to Stepping Up
If you have refrained from taking action to deal with incivility in your workplace, you must have had good reasons … read more
Why Do Chronically Uncivil Employees Endure?
The single biggest reason why chronically uncivil employees continue to work in your organization is that management had for years … read more
Is Your Email Writing Style Putting You at Risk?
A few days ago I received a somewhat terse email inquiry about our REAL Program for Abrasive Leaders. The woman who wrote … read more
Oh Canada, What Happened to Your Smoke Detectors
Living in Canada, our daily news diet of late consisted of mindboggling sexual harassment and assault allegations against a public … read more