Workplace Incivility
Join Me for a Google Hangout: Let’s Talk Civility! I am thoroughly delighted to invite you to join our first-ever Live Google Hangout On Air to celebrate the launch … read more
Top 7 Excuses We Use to Justify Our Gossip Habits Let’s talk about gossip. The critical, cutting kind. The type of talk that, if heard by the colleague or manager … read more
A Book Is Born! Thrilled. Excited. Curious. These are some of my feelings as my new book has become a reality. A year ago, … read more
Strangers in the Day, Exchanging Glances… If, like me, you are a Sinatra fan, this heading probably got you humming his classic Strangers in the Night, … read more
Witty, Funny…or Plain Old Hurtful? I think the universe is trying to send me a message. Lately I have facilitated an unusual number of sessions … read more
It’s Time for People to Get Thicker Skins (Or Is it) Monique, a bright-eyed young employee, approaches her manager regarding George, who works in the cubicle beside hers. A veteran employee, … read more
Why Do Chronically Uncivil Employees Endure? The single biggest reason why chronically uncivil employees continue to work in your organization is that management had for years … read more
Is Your Email Writing Style Putting You at Risk? A few days ago I received a somewhat terse email inquiry about our REAL Program for Abrasive Leaders. The woman who wrote … read more
Why Civility Matters in the First Place Over the years, you’ve been reading lots about workplace incivility in this blog. So, for a change, let’s pause to … read more
Roll Out the Roles Sometimes the root cause of a chronic incivility problem is not necessarily what one would expect. Lack of role … read more
