Sometimes bad things happen in good organizations. The question is, what can everyone (from the highest ‘officer’, right up to … read more
Use these learning nuggets and discussion questions to facilitate thoughtful team discussions.Read All Thought Boosters
Respectful Workplace: When Bad Things Happen in Good Organizations.
Abandon Your RUT™ Addiction.
There’s a good chance that your team members (and yes, that does include you) suffer from an undiagnosed and serious addiction. … read more
Beware of Family in the Workplace.
Underlying beliefs can make or break a team’s culture. If you want to prevent your team’s culture from deteriorating in … read more
Review our article collection to gain new insights into a variety of issues.Read All Articles
Employees Being Rude to Co-Workers? Make It Your Business
This article was co-authored by Sharone Bar-David and Stuart Rudner, founding partner of employment law firm MacDonald LLP, published in … read more
Rubbed the Wrong Way.
Sharone Bar-David’s commentary for Benefits Canada magazine on why uncivil employees hurt your bottom line, and what you can do … read more
Workplace Incivility: This Molehill Will Cause a Mountain of Problems.
Can those seemingly inconsequential rude or discourteous words and behaviours actually pose a risk to your business? * * * … read more
Use these videos and mini-articles to sharpen your skills.Read All Tutorials
Preventing a ‘Sticky Conversation’ from Becoming Full-Blown Battle.
You already know that when you address an interpersonal difficulty with someone, there’s a good chance that the other party … read more
Three Must-Ask Questions for Leaders Implementing Organizational Change.
It’s no secret that even the best change initiative will fail if you don’t get the ‘people side’ of things … read more
The Real Deal on What to Do When Someone Complains about Harassment.
As a leader, it’s never easy to know exactly what to do when someone approaches you with a harassment–related … read more
Our blog helps you expand your understanding of latest research and current workplace challenges.Read All Blog Posts
Is Your Email Writing Style Putting You at Risk?
A few days ago I received a somewhat terse email inquiry about our REAL Program for Abrasive Leaders. The woman who wrote … read more
Why Civility Matters in the First Place
Over the years, you’ve been reading lots about workplace incivility in this blog. So, for a change, let’s pause to … read more
Roll Out the Roles
Sometimes the root cause of a chronic incivility problem is not necessarily what one would expect. Lack of role … read more