Learning Hub

Thought
Boosters

Use these learning nuggets and discussion questions to facilitate thoughtful team discussions.

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“I Can’t Believe You Did That!” – Stealing Ideas at Work.

If someone stole your idea, you know it really stings. Yet taking credit for other people’s ideas is an time-time …
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Watch Your Language!

Language has a powerful effect on the way that out brain perceives the world. The ways in which we talk …
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Is it Harassment? Try “The Twist” Test.

Let’s say that you just observed a behaviour in the workplace that somehow made you uncomfortable, where your gut tells …
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Articles

Review our article collection to gain new insights into a variety of issues.

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Abrasive Bosses – Three Deadly Organizational Sins

It was time for Maurice to act. As Director of HR, a number of people had approached him, complaining about …
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Abrasive Leaders: Five Mistakes You’ve Made When Managing Them

Here’s a fundamental truth: Abrasive leadership is tolerated – even rewarded – almost everywhere. And chances are that in the …
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Workplace incivility: This molehill will cause a mountain of problems

Can those seemingly inconsequential rude or discourteous words and behaviours actually pose a risk to your business? Mirella has one …
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Tutorials

Use these videos and mini-articles to sharpen your skills.

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Three Must-Ask Questions for Leaders Implementing Organizational Change.

It’s no secret that even the best change initiative will fail if you don’t get the ‘people side’ of things …
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The Real Deal on What to do when Someone Complains about Harassment.

As a leader, it’s never easy to know exactly what to do when someone approaches you with a harassment–related issue. …
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Ten Commandments for Delivering Negative Feedback to Senior Management.

Sometimes you may find yourself having to deliver negative feedback to management. Setting your (very normal) anxiety aside, you’ll need …
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Blog

Expand your understanding of latest research and current workplace challenges.

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Eye Rolling: A Health Hazard? (Part 4)

You can’t eliminate ostracism experiences in the workplace unless you replace people with robots. Still, an organization has a ‘duty …
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Eye Rolling: A health Hazard? (Part 3)

Scan your environment and you’ll readily see that in your workplace, ostracism can be found everywhere. Specifically, there are four …
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Eye Rolling: A Health Hazard? (Part 2)

Consider this: what is the common denominator between a teacher removing a child from her peers, a religious institution excommunicating …
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