Sometimes bad things happen in good organizations. The question is, what can everyone (from the highest ‘officer’, right up to … read more
Use these learning nuggets and discussion questions to facilitate thoughtful team discussions.Read All Thought Boosters
Respectful Workplace: When Bad Things Happen in Good Organizations.
Abandon Your RUT™ Addiction.
There’s a good chance that your team members (and yes, that does include you) suffer from an undiagnosed and serious addiction. … read more
Beware of Family in the Workplace.
Underlying beliefs can make or break a team’s culture. If you want to prevent your team’s culture from deteriorating in … read more
Review our article collection to gain new insights into a variety of issues.Read All Articles
Employees Being Rude to Co-Workers? Make It Your Business
This article was co-authored by Sharone Bar-David and Stuart Rudner, founding partner of employment law firm MacDonald LLP, published in … read more
Rubbed the Wrong Way.
Sharone Bar-David’s commentary for Benefits Canada magazine on why uncivil employees hurt your bottom line, and what you can do … read more
Workplace Incivility: This Molehill Will Cause a Mountain of Problems.
Can those seemingly inconsequential rude or discourteous words and behaviours actually pose a risk to your business? * * * … read more
Use these videos and mini-articles to sharpen your skills.Read All Tutorials
Preventing a ‘Sticky Conversation’ from Becoming Full-Blown Battle.
You already know that when you address an interpersonal difficulty with someone, there’s a good chance that the other party … read more
Three Must-Ask Questions for Leaders Implementing Organizational Change.
It’s no secret that even the best change initiative will fail if you don’t get the ‘people side’ of things … read more
The Real Deal on What to Do When Someone Complains about Harassment.
As a leader, it’s never easy to know exactly what to do when someone approaches you with a harassment–related … read more
Our blog helps you expand your understanding of latest research and current workplace challenges.Read All Blog Posts
Why Do Chronically Uncivil Employees Endure?
The single biggest reason why chronically uncivil employees continue to work in your organization is that management had for years … read more
Is Your Email Writing Style Putting You at Risk?
A few days ago I received a somewhat terse email inquiry about our REAL Program for Abrasive Leaders. The woman who wrote … read more
Why Civility Matters in the First Place
Over the years, you’ve been reading lots about workplace incivility in this blog. So, for a change, let’s pause to … read more