How to Hire a Respectful Employee
This article was previously published in the Canadian HR Reporter magazine column HR Toughest Question (October 31, 2016). Click here for a PDF of the article. … read more
Why Civility Should Matter to You
This article was previously published in the Globe and Mail’s Leadership Lab (January 26, 2016), under the title “One rude … read more
4 Stages of Workplace Incivility Disease
Proper diagnosis of your organization or team’s state of incivility leads to better remedies. * * * This article was … read more
Employees Being Rude to Co-Workers? Make It Your Business
This article was co-authored by Sharone Bar-David and Stuart Rudner, founding partner of employment law firm MacDonald LLP, published in … read more
Rubbed the Wrong Way.
Sharone Bar-David’s commentary for Benefits Canada magazine on why uncivil employees hurt your bottom line, and what you can do … read more
Workplace Incivility: This Molehill Will Cause a Mountain of Problems.
Can those seemingly inconsequential rude or discourteous words and behaviours actually pose a risk to your business? * * * … read more
Six Overlooked Tips for New Leaders.
Taking Care of Civility Should Top a Prudent New Leader’s To-Do List. (Published in Canadian HR Reporter Magazine, June 3, … read more
Trust Your Canary.
Listen to your instincts when trouble looms. (Published in Canadian HR Reporter Magazine, November 4, 2013) Before we had sophisticated … read more
Fix That Broken Window.
Tactics to Ensure Incivility Doesn’t Erode an Organization. (Published in Canadian HR Reporter Magazine, March 14, 2011) You’ve seen it … read more
New Insights into Abrasive Leaders.
Survey results paint picture of abrasive leaders trapped in their fallibility and fearful staff – along with frustrated and … read more