Workplace Incivility
The Incivility Molehill (4) From a preventative perspective, the problem with incivility is that you cannot create effective organizational polices that will stop it … read more
The Incivility Molehill (3) Mirella and Rick, with their rude behaviour, eye rolling and public humiliation, are no different than New York’s fare invaders … read more
The Incivility Molehill (2) What if vandals broke a window in one of your neighbourhood buildings, and it took ages before it was fixed? … read more
The Incivility Molehill (1) Mirella has one of those thorny personalities that make people go out of their way to avoid interactions with her, … read more
Engagement: How Full is Your Glass? Several weeks ago, the senior leadership team of one of my clients (a mid-sized Canadian company) gathered to hear the … read more
The Call That Tells It All Recently I received a voicemail message from an HR Director inquiring about my training services. When I called back, the … read more
Recession and Incivility Here’s some bad news: as the financial crunch continues, I predict a significant rise in incivility-related phenomena in the workplace. … read more
Unity through Diversity I just returned from a women’s yoga retreat that intensely brought into focus the beauty that can be found in … read more
