Workplace Incivility
The Teflon-Velcro Incivility Dance Working hard at finishing my upcoming book on incivility (I’ll tell you more about it another time), I thought I’d … read more
Another No-No for New Leaders If you’re taking on the leadership of a new team, or if you’re a newly appointed leader, there’s a tip … read more
Best Phrase Ever for Unprofessional Behaviour How often have you stood there, searching for the right words to say to put the brakes on an unprofessional … read more
Workplace Incivility – Your Thinking Errors Strange thing: organizations (and the leaders that run them) have no clue of how much workplace incivility really costs them. … read more
Trust Your Canary™ Consider this: somewhere inside you resides your very own, built-in, personal canary. Its job is to let you know when that … read more
Organizational Culture – Farewell to Wishy-Washiness David Morrison, Chief of the Australian Army, recently went to bat to defend the army’s values, principles and organizational culture. When … read more
You’re invited! Join Me Tomorrow on CBC Radio Call-In Show If you’ve missed us on CBC Ontario Today call-in show, where I responded from the studio to callers’ stories on … read more
Second Language on the Job (Part 2) Let’s return to the sensitive issue of speaking a foreign language on the job, during break, in the presence of … read more
Second Language on the Job (Part 1) I’m going to say it outright: I’m not in favour of speaking a second language in the workplace. I believe* … read more
Tuscany-Hills or Down-Hill? These days, I’m the embodiment of intriguing new happiness research. As it turns out, that sweet anticipation for something good … read more
