Workplace Incivility
Three Things to Do in 2015 Happy New Year! To make it a great year for you and those around you, do any or all of … read more
Feeling Rejected? Take Tylenol Can pain medication help when you’re feeling rejected, left out, or ostracized? I know, I know — at first blush, this idea … read more
Oh Canada, What Happened to Your Smoke Detectors Living in Canada, our daily news diet of late consisted of mind-boggling sexual harassment and assault allegations against a public … read more
Clear Your Blind Spots (With a Little Help from your Friends) Several weeks ago I bought one of those new cars that have a ‘blind spot’ feature. Whenever there’s another vehicle … read more
Incivility, Customers, and the Snowball Effect If you think that incivility on your team has little or nothing to do with service to customers, clients or … read more
Stress-Busting Tool for You In the last blog post I promised to share my method for dealing with that bad kind of stress, the … read more
The Stress-Incivility Tango Have you noticed how when people are stressed, workplace incivility becomes a real big issue? In the workplace, elevated stress … read more
Wanna be Rude? Pas de Problème… Just Pay More At La Petite Syrah Cafè in Nice, France, the price you pay for your morning coffee fix depends on your … read more
The Art of a Good Revenge It ain’t pretty but it’s true: when people velcro themselves onto en experience where they feel they were treated in … read more
“Why Should I Bother Saying Hello?” Participants in our workplace incivility workshops sometimes say: “why should I say hello to a colleague who doesn’t bother saying … read more
