Leadership
Eye Rolling: A Health Hazard? (Part 2) Consider this: what is the common denominator between a teacher removing a child from her peers, a religious institution excommunicating … read more
Eye Rolling: A Health Hazard? (Part 1) Be honest, admit it. Someone on a team that you belong to was behaving in their usual irritating way. Fed … read more
“That’s Not Fair!”: Who Do You Become When You’re Treated Unfairly? Which of the following do you typically do when you think your manager (or organization) has treated you unfairly: Mentally … read more
Seven Fail-Proof Action Planning Criteria Do you have a million ideas you want to implement but not sure where to start? Well, join the club! … read more
Incivility Risk: Time to Connect the Dots (5) If you want to prevent or address workplace incivility, you’ll find no shortage of obstacles. The vast majority of the … read more
Incivility Risk: Time to Connect the Dots (4) Having seen the effects of workplace incivility on key organizational indicators, how do HR folks deal with the issue? With … read more
Incivility Risk: Time to Connect the Dots (3) So what happens when HR gets a complaint about workplace incivility? (= those seemingly inconsequential, discourteous or rude words or … read more
Incivility Risk: Time to Connect the Dots (2) We’re back with the hot-off-the-press of the first ever cross-Canada survey on workplace incivility! As seen from HR’s unique vantage … read more
Incivility Risk: Time to Connect the Dots (1) Consider this: if we define incivility as `seemingly inconsequential, rude or discourteous words and actions’, it would be utterly logical … read more
My Pet Language Peeve Warning: there’s a good chance that in the last 24 hours, dozens or even hundreds of times, you’ve compromised your … read more


