Leadership
What Makes a Group Stupid? What reduces a group’s collective intelligence? Well, the Carnegie Melon University research I mentioned last week suggests that a dominant, even abrasive … read more
What Makes a Group Smart? Take a guess: which of the following factors will most contribute to a group’s `collective intelligence’ in solving difficult problems … read more
Surprising Happiness Facts What if I told you that people in war-torn Afghanistan are probably happier than you are? And that the same … read more
Swear at Work? Many of you have told me over the years that swearing on the job is one of the best stress-alleviating … read more
Incivility: Tackling the Problem Boss Last time, we looked at all the not-so-effective ways for dealing with an incivil boss. So what does work? Well, … read more
Incivility: The Problem Boss So what if it’s the boss who is the uncivil one? Well, here are the top eight, time-honoured mistakes you may … read more
The Incivility Molehill (5) Ok, so you’re working with the incivil Mirella or Rick. And maybe there’s lots of other incivility hot spots in … read more
The Incivility Molehill (4) From a preventative perspective, the problem with incivility is that you cannot create effective organizational polices that will stop it … read more
The Incivility Molehill (3) Mirella and Rick, with their rude behaviour, eye rolling and public humiliation, are no different than New York’s fare invaders … read more
The Incivility Molehill (2) What if vandals broke a window in one of your neighbourhood buildings, and it took ages before it was fixed? … read more
