Leadership
The Incivility Molehill (1) Mirella has one of those thorny personalities that make people go out of their way to avoid interactions with her, … read more
Courage in the New Year This month I had to bring tough feedback to a management team that has been doing its best to create … read more
Blue Eyed Diversity Lately I’ve been busy talking to various clients about Diversity training, and used the opportunity to revisit Jane Elliot’s riveting, … read more
Free Offer! (Yes, It’s True) “They don’t work hard enough”. “I did it wrong”. “My efforts aren’t appreciated”. “They’re rude”. “They’re going to screw this initiative … read more
RHB Litmus Test Some people ask, ‘what would Jesus do?’. Equally useful is to ask, ‘what would an RHB – a Real Human Being do?’. … read more
Seven Ups to an RHB Degree Well, if you’re intent on maintaining your designation as an RHB (Real Human Being), here are `seven ups’ you may … read more
Are you an RHB? In the spirit of celebrating Canadian diversity…. The Jewish New Year is upon us. During this High Holy Days season, Jewish … read more
Engagement & the Bottom Line `Engagement’ has been a buzzword for a while now. It’s enabled many a survey company to make a good living, … read more
How Attractive Are You? New research published in the Journal of Economic Psychology shows that attractive people earn an average of 12% more than … read more
When the Bully Is Your Boss In a Bullying discussion forum I belong to, someone recently asked the following question: What do you do if the … read more


